Title Image

Blog: Ideas at Work

Ethical Leadership in a Time of Suspicion and Transparency

It has become much more challenging to lead organizations — from large multinationals to local non-profits — as a result of two growing dynamics: suspicion and transparency. Suspicion has been brought on primarily by the unethical and sometimes illegal behavior of certain leaders; the transparency

Why Midsize and Large Law Firms Should Consider Using an Ombudsman

Conflict: Familiar, Inevitable, and Challenging to Manage Formally Most organizations have conflict. In a law firm setting, organizational conflict might involve employment decisions, such as performance reviews, partnership decisions, or claims of mistreatment ranging from annoying behavior to actionable discrimination or harassment. Law firm conflict

What Are We Carrying Around?

The story is told of a man who finds himself lost in the desert. In his wandering he sees a faint image of someone or something on a distant sand dune. He walks closer and closer and the shape grows to a point where he

It Starts With Goals

Not long ago, I was providing some coaching to a business leader. After we discussed some feedback she had received from her peers and direct reports, she asked me what I would recommend as an action plan. She seemed quite surprised at the question I

Caring as a Personal Leadership Action

Several years ago, I attended a talk by Patch Adams, physician, health care reform activist, and subject of the movie "Patch" starring Robin Williams. What strikes you about Patch is his passion and tirelessness, particularly concerning improving access to health care. But I remember most