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Blog: Ideas at Work

Keep Balanced, Keep Going

A senior leader client recently told me about some challenges she is managing. It was not her own stress that was most concerning to her but that of her direct reports. She talked about one of her managers who came unglued recently after a stressful

Ethical Leadership in a Time of Suspicion and Transparency

It has become much more challenging to lead organizations — from large multinationals to local non-profits — as a result of two growing dynamics: suspicion and transparency. Suspicion has been brought on primarily by the unethical and sometimes illegal behavior of certain leaders; the transparency

Why Midsize and Large Law Firms Should Consider Using an Ombudsman

Conflict: Familiar, Inevitable, and Challenging to Manage Formally Most organizations have conflict. In a law firm setting, organizational conflict might involve employment decisions, such as performance reviews, partnership decisions, or claims of mistreatment ranging from annoying behavior to actionable discrimination or harassment. Law firm conflict